Finance and Control
The Finance and Control function ensures the correct performance of accounting/balance sheet work, compliance with the tax obligations in force at corporate level and has the task of measuring respect for the planned objectives and the results achieved through special indicators.It also informs the hospital management, processing the special reports, so that the necessary managerial action may be undertaken.
Building Management is concerned with the management and maintenance of the infrastructure of the institute, carrying out the work required to adapt the infrastructure to company strategies, ensuring the control of the sites consistent with the requirements of the certifying bodies.
Communication Department manages the relationships with national and regional media and is focused on advocating the image of the hospital and its medical professionals-researchers towards patients, institutions and stakeholders with an integrated communication strategy (press release, website, events, publishing, etc). Meanwhile it also manages the internal communication towards the employees of the hospital.
Hospital Health Direction
The Hospital Health Direction is responsible for the organisation reading of the health legislation and the information flows representing it with the Public Administration. It supervises the management of the clinical care process,evaluating and resolving hygiene issues and co-ordinating the clinical government actions,the quality area and the risk management.
The Clinical Engineering Service is responsible for ensuring the safe, appropriate and economic use of the electro-medical equipment in the institute respecting the technical/legal legislation in force. It also carries out a function of engineering support for health workers both for the assessment of new technological acquisitions and the resolution of problems linked to the equipment.
Information Communication Technology (ICT)
The ICT Function supervises information flows in supportof all the hospital processes. It is responsible for the definition of the company ICT architecture, for the technological, application or sourcing choices and the relative budget allocation.
The Marketing Function is responsible for suggesting the lines of development of the clinical activity, in coherence with the scientific and technological innovation and the evolution of the legislative and demographic context. It is also involved in creating tools aimed at fostering business promotion and communication and charged of developing patients’ relationship management systems.
The Quality Monitoring function processes and produces the reports for the continuous improvement of the service offered to hospital patients, based on clinical data, patient satisfaction surveys and organisational data.
Operations Management is in charge of planning and managing Humanitas assets (e.g. operating theatres, beds, outpatients’ clinics and technologies) in coherence with the strategic aims of the hospital. In particular, through the analysis of patient flows the function collaborates with the clinicians and plans the clinical activity in order to guarantee the effectiveness and efficiency of treatment pathways while minimising waste.
The Human Resources Department ensures the management and development of all professionals. It supports professional pathways through training, performance management and compensation policies. It guarantees administrative processes, trade union relationships and costs control.
Facility Management manages all the hotel services and those supporting the managerial and health work,guaranteeing the constant efficiency respecting the legislation in force and consistent with the quality standards required.
The Supply Chain
Supply Chain manages the process of procurement of goods and services necessary for the fulfilment of the clinical work, guaranteeing management of the warehouse and setting the aim of cost saving consistent with the quality standards required.